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FAQ
What are BackUpSoles?
An instant pain reliever for our precious feet… BackUpSoles! These rollable, foldable, portable, lightweight, classic, and chic ballet flats will NEVER let you down. Carry these foldable shoes everywhere you go… in your clutch, purse, suit case, or leave them in your car, or at the office.
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Are my foldable flats reusable?
Absolutely! BackUpSoles can be used again & again.
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What accessories come with my flats?
Each order of foldable shoes comes with a designer shoe box, a bag for your heels and a pouch for your flats.
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Why buy from us?
Not only do we have the most affordable rollable shoes at only $9.99, but we offer great customer service, fast shipping and 100% satisfaction guarantee! We know you won't be disappointed with your BackUpSoles.
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Can BackUpSoles be worn outside?
Yes, these roll up shoes have a skid proof and waterproof sole to prevent water from going in.
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What colors are available?
Currently our rollon flats are available in black, white, gold, silver, pink and a few limited colors!
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Why do I need these?
Love your high heels but hate to walk in them? Tired of the PAIN and AGONY they cause your feet? BackUpSoles roll-up flats are your on the go pain relief shoe!
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Can I Pay with check or money order?
Sure, just send your order along with check or money order to our address.
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What sizes are available?
Women's Small (4.5-6), Medium (6.5-8), Large (8.5-9.5), XLarge (10-11).
If you have a wider foot we recommend that you go up half a size.
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Do you accept returns?
Yes, we will make sure you are 100% satisfied and offer a 14 day return/exchange policy for unworn merchandise. You are responsible for return shipping costs. Returns should be mailed to: BackUpSoles 3145 E Chandler Blvd Ste 110-101 Phoenix, AZ 85048
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